Care beginsbefore arrival.It continuesat home.It continues at home.
Afiyah connects booking, smooth arrival, care, insurance approval and medicines delivered home in one patient journey for Sinan Hospital.
One patient journey with too many gaps
Every gap added effort for patients, slowed teams and left business value unfinished.
Manual patient journeys
Booking, reception and follow up relied on disconnected steps.
Limited visibility
Leaders lacked one timely view of hospital performance.
Disconnected results
Laboratory progress and patient result delivery were difficult to follow.
Procurement gaps
Requests, approvals and supplies were hard to see end to end.
Insurance uncertainty
Patients and teams lacked one clear view of approval status and the next action.
Care stopped too soon
Prescription fulfilment and medicine delivery sat outside the patient journey.
From booking to medicine at home, one smooth care journey
The visit starts with a booking and ends when the prescribed medicine reaches the patient at home. Follow up then supports the next care need.
The hospital plan has five connected workstreams
Afiyah patient experience
One smooth journey for booking, arrival preparation, insurance status, prescriptions, medicine delivery and follow up.
Reception journey control
A clear operational view from arrival and queue routing to clinical handover and closure.
Procurement and supplies
Connected department requests, approvals, purchasing, receiving and stock visibility.
Laboratory connection
A secure flow from laboratory order and validation to patient notification in Afiyah.
Sinan performance intelligence
Power BI brings patient, operational, laboratory and procurement insight into one leadership view.
Three revenue paths and the operating targets behind them
Digital access can recover missed visits, protect approved claims and retain medicine orders. External evidence shows the opportunity. Sinan's own baseline will set the financial value in local currency.
Digital access can recover revenue already within reach
Published evidence connects missed appointments with material revenue exposure. A named hospital access program also shows what stronger scheduling and analytics can unlock at scale.
Revenue grows through three completed moments
These are working targets, not achieved results. Each will be tested against Sinan's baseline before any financial value is committed.
Recovered visits plus approved claims plus fulfilled medicine orders
The value will be calculated in Sinan's operating currency from actual volumes, payer mix and net revenue. The external figures above are evidence, not a forecast.
What patients, teams and leaders gain
Care feels easier
- Book and follow care in one place
- Receive documents and results securely
- Stay informed after leaving the hospital
Work moves with less friction
- See the next action in every journey
- Reduce manual coordination and repeated work
- Connect reception, laboratory and supplies
Decisions become clearer
- See performance across the hospital
- Identify delays and control gaps earlier
- Build a scalable digital foundation
Confidence patients can feel and leaders can prove
Security becomes valuable when it protects care, keeps teams productive and gives leaders evidence that the hospital remains in control.
Patients stay in control
Consent and privacy choices remain visible throughout the care journey.
Teams see only what they need
Role based access protects sensitive information without slowing clinical work.
Every action can be traced
Clear audit records strengthen accountability and speed investigation when questions arise.
Clinical data moves with confidence
Structured exchange reduces repeated entry and protects the integrity of each patient record.
Laboratory results remain reliable
Validation, traceability and controlled release support dependable clinical decisions.
Leaders can scale with evidence
Consistent controls make future integration, assurance and expansion easier to govern.
Connect the next hospital journey
Start with one journey, define its baseline and measure every handoff from booking to follow up.
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